CT Sounds provides 30 days 100% Satisfaction Guarantee on all CT Sounds products purchased from www.ctsounds.com


Here at CT Sounds we stand behind our product and we believe so much in our product that if you are not 100% satisfied with your purchase you can return the product for a full refund or store credit less the cost of our prepaid return shipping label.. 

To open a return please visit the link below:

https://www.ctsounds.com/a/returns

Please note that our Money Back Return Policy applies to the first 30-Days of purchase. To review our full return policy visit the below link:

https://www.ctsounds.com/pages/full-return-policy

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please refer to our 30-day return policy for more detail. 

NOTE: We will provide you with a pre-paid return label for your return, you will be responsible for the return shipping cost, these shipping costs are non-refundable. The cost of return shipping will be deducted from your refund or store credit. Gift card and Pre-Order purchases are non-refundable. For items that are missing their original packaging the shipping cost deduction will be doubled.

(UNLESS PRODUCT PAGE STATES DIFFERENTLY. ALWAYS READ THE PRODUCT DESCRIPTION BEFORE ORDERING. NO REFUNDS ON PRE-ORDER ITEMS. PERIOD. NOTE: OUR SUBWOOFER BOXES ARE MADE TO ORDER BECAUSE OF THIS WE DO NOT ALLOW REFUNDS ON ANY SUBWOOFER BOXES.)

NO REFUNDS OR RETURNS ON PRE-ORDER ITEMS, INTERNATIONAL ORDERS OR OPEN BOX DEALS.

The policy above only applies to purchases from www.ctsounds.com
This does not include other e-commerce sites.

 

If you need an assistance, please email hello@ctsounds.com

Please allow 24-72 hours for a response.