All purchases from www.ctsounds.com come with a 90-Day Limited Warranty. Please see the policy below.
To start the warranty process by opening a claim at the below link:
We do sell a 1 year, 2 year, and 3 year extended warranty on most products we offer. This extended warranty is offered through Clyde. You can see the cost below the add to cart button on the product page. If you are interested in the extended warranty it MUST be purchased at the same time your purchase the product. You can select the extended warranty you want below the add to cart button before adding the item to your cart. You can also add the extended warranty to your pruchase by going to your cart and clicking the "+Add product coverage" button.
Warranties are non-transferable!
Our 90-Day Limited Warranty covers defects in materials and/or workmanship ONLY. Our warranty does not cover user error, accidental damage, improper installation, and/or product abuse.
TEAM Series Amplifiers are Non-Returnable. There are No Refund / Return for any of the TEAM Series Amplifiers.
TEAM Series Amplifiers come with a 60-Day REPAIR WARRANTY ONLY. There is no replacement warranty for any of the TEAM series amplifiers. Once you let us know the problem of your amplifier in detail, we will send this detailed description of the problem to our Third Party Amplifier Repair Service Company. Once they acknowledge and provide a RMA, we notify you and will provide the address to send your broken amplifier to. You are responsible for the cost incurred to ship your broken amplifier to CT Sounds 3rd party repair facility. CT Sounds will pay for the warranty repair plus the shipping cost to return the repaired amplifier back to you.
NOTE – if the Amplifier Repair Facility finds the amplifier is not repairable and does not match the description that you provide; CT Sounds, will ship the product back to you as is as long as you pay the shipping cost to return the amplifier back to you.
NO RETURN OR REFUND FOR INTERNATIONAL ORDER.
IF YOU DID NOT PURCHASE YOUR CT SOUNDS EQUIPMENT FROM WWW.CTSOUNDS.COM THEN YOUR ITEMS ARE NOT COVERED UNDER OUR WARRANTY