OUR SUBWOOFER BOXES ARE MADE TO ORDER; THUS, SUBWOOFER BOXES ARE NON-RETURNABLE UNLESS IT WAS DAMAGED UPON RECEIPT OR SENT THE WRONG ITEM BY MISTAKE. 

All damaged items or mistakes (sent the wrong item) for subwoofer enclosures must be made and completed before 30 days from the original date of purchase has been reached.

 Contact hello@ctsounds.com to receive instruction on how to return and to receive a RMA (return merchandise authorization).

 If the product is damaged, we offer the choice of either

(1) a 15% discount or

(2) ship you a replacement item.

The choice is yours.

 

If you need an assistance, please email hello@ctsounds.com

Please allow 24-72 hours for a response.