CT Sounds Partnership · New Return Center · New Warranty Center · Return Magic · Jan 08, 2019

CT Sounds Partners with Return Magic to Offer New Return & Warranty Center!

Hello all CT Sounds Supporters!

I have some exciting news!! There have been some complaints about issues when it comes to return products and warranty so I have been researching the best way to fix this issue and automate the process. Last week I finally found a good solution! I spent the majority of today setting up our new self serve return & warranty center.

You can now open a return or warranty directly on our website, after you submit your return/ warranty you will automatically be emailed a prepaid return shipping label, and then once the item is delivered you are automatically refunded, issued store credit, or an exchange is processed!!

Since the whole service is now automated there should be no issues with returns and warranty claims getting approved moving forward!

You will no longer have to worry about how you are going to get a shipping label because now we provide you directly with a prepaid shipping label!

I hope everyone enjoys the new return and warranty center! Hopefully, this will cut down on any future complaints.

Here is a link to the new return/ warranty center!

https://www.ctsounds.com/a/returns

If anyone has any questions feel free to ask! Or if you have anything that you feel we could improve on in regards to customer service for order placed on www.ctsounds.com please let us know in the comments! We did add 4 new customer service reps to our team over the weekend along with installing a new customer support software that should drastically increase the customer service we offer. We strive to provide our customers with QUALITY products at the most AFFORDABLE price with the BEST customer service possible!

Here is a link to the new return/ warranty center!

https://www.ctsounds.com/a/returns

**Please note that there is only 2 reasons that will cause us to have to manually approve your request. That is for items damaged during shipping and for incorrect items delivered. The reason for this is because we need specific pictures in order for us to open up a claim with our shipping and/ or warehousing company so we can get our money back. As soon as we get the pictures we request we will immediately approve your return request along with providing a prepaid return shipping label.

AT 125.4

Best amp for my mids and highs to date. Love to run full tilt going down the highway bumping and not having to worry about my amps overheating. I also run an AT 60.4 in my son's car. He's getting a second one soon. Thank you Bart for the awesome customer service!

Good amps

I have to say the team amps are on the big high power Korean boards. Quality components and huge gain in rms ratings beyond its 4k advertised rating with almost a 1000 wrms gain in the spec sheets so on a 12v system with your vehicle running at 14v @ 1ohm load with the electrical system to supply the amp sufficient amperage then your seeing some decent numbers. The amps have a plexiglass backing on them which is dope and the case is very nice as well but the amps are not as protected as some others I've seen, these amps have a very touchy low voltage protection shutdown and most of the time I've seen a failure in these conditions rather a protection mode kicking in and saving the components.
There very nice amps but please have the electrical system to support an amp like this or go another route because your gonna 🚬 if you're not ready.

Great set

3 way compoenet set is very musical with solid bass I have 2 set really do need a sub. Would purchase again. One thing that purple crown icon need to go it's in the way.

Dual 18" ported sub box design

You get the download within seconds of purchase. Great box, the 18's hit super low and loud, the box is pretty huge, but what would you expect for this kind of box right.

Amazing hoodie

Wear it all the time. Hoping once the exos are in stock then I can loud and represent ct sounds

CT Sounds Partners with Return Magic to Offer New Return & Warranty Center!

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